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Dell gets subsidies from MS that is why they can sell the windows machine with better specs for less.... unless dell wants to eat the cost of the ubuntu machine your not going to get anyone at dell to change anything...

what i would do... is ask for a refund on your windows installation..as one user mentioned... it may not be much but it will put money back into your pocket.. and take it away from MS.. plus you got the machine at a cheap price..

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